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Support Coordination

We don’t just organise services. We go in to bat for you. Our role is to make sure you get the funding, support, and respect you deserve.

Whether you’re new to the NDIS or juggling a complex plan, we help make sense of it all. Our team keeps things moving, from booking appointments and managing providers to preparing reports and getting results.

You’ll never have to chase things up on your own. We’re organised, responsive, and always in your corner.
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What is Support Coordination?

Support Coordination is about helping you understand and use your NDIS plan in a way that really works for you. That means connecting with the right providers, sorting out any issues along the way, and making sure your supports are actually helping you live the life you want. At Holistic Me, we’re not here to take over, we’re here to walk beside you, give you clear information, and make the process feel less overwhelming.

Our Support Coordination Services

No two people are the same, and neither are their support needs. That’s why we tailor our approach to suit you — whether you want someone to check in from time to time, or you need hands-on help navigating a complex plan. We’re here to take the pressure off, keep things moving, and make sure your supports actually work for you. And when things get tricky or you need more support, we step up and advocate for what you need.
  • Level 1

Support Connection

We’ll help you:
  • Understand what’s in your plan
  • Find and connect with services
  • Get your supports up and running
  • Check in regularly to see how things are going
  • Report back to the NDIA when needed
  • Level 2

Coordination of Supports

This includes everything in Support Connection, plus:
  • Help designing the way your supports are delivered
  • Support during more complex times (like a sudden change or crisis)
  • Building your skills and confidence to manage things on your own
  • Ongoing planning and adjustments as your needs change
  • Level 3

Specialist Support Coordination

If your situation is more complex, we can:
  • Work through barriers that make coordinating support harder
  • Help design a detailed service plan that fits your needs
  • Support you through tough situations or crises
  • Keep things running smoothly while working toward long-term stability
  • Help build your capacity and confidence over time
  • Keep the NDIA updated with regular reports

Benefits of Support Coordination

  • You’ll Understand Your Plan Better
    We break things down in plain language so you know exactly what your plan includes and how to use it.
  • You’ll Have More Choice and Control
    We connect you with services that actually suit your needs—not just what’s available.
  • Things Feel Less Overwhelming
    No more sorting through paperwork or chasing providers alone. We’re here to make it manageable.
  • We Get to Know You
    This isn’t a one-size-fits-all service. We take the time to understand your goals, preferences, and the way you like things done.

Let’s get started

If you're ready to take control of your NDIS plan and get the support you really need, get in touch with Holistic Me. We’ll walk you through the next steps and make sure you’re supported every step of the way.
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FAQs

A Support Coordinator helps you understand and use your NDIS plan. They assist with connecting you to the right services, setting things up, and checking in regularly to make sure everything is working the way it should.

Support Connection is about helping you get started—understanding your plan and connecting with services. Coordination of Supports offers a bit more, including help with designing your supports, handling crises, and building your skills to manage things more independently.

Specialist Support Coordination is for people with more complex needs or challenges. If there are barriers that make it harder to manage your supports, or you need help in a crisis, a Specialist Support Coordinator can step in with a more tailored approach.

There’s no one-size-fits-all. Your coordinator will take the time to understand your goals, preferences, and any challenges you’re facing. From there, they help design a plan that suits your lifestyle and keeps things moving in the right direction.

Yes—both Coordination of Supports and Specialist Support Coordination include support during a crisis. That might mean planning ahead, managing a current situation, or helping prevent similar issues in the future.
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Acknowledgement of Country

We acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, waters, and culture. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Looking to join a supportive, passionate team?

Come be part of Holistic Me, where we work together to make a difference every day.

Let’s chat about how you can get involved!
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Our Vision

To empower people to a healthier lifestyle, one that will improve their happiness, well-being and overall quality of life. We support individuals from all backgrounds to make confident, informed choices that lead to lasting positive change.

Our Mission

To become the most innovative and effective health and wellbeing team with the capability to help clients of all abilities reach their goals. We remove barriers through tailored, inclusive care that strengthens independence and builds long-term capacity.

Our Philosophy

Holistic Me is dedicated to giving all people greater choice, control and freedom. We support each person to live life on their own terms by offering services that respect culture, ability and individual needs. Every consultation and care plan is shaped around the participant, their goals and their support network.

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